Shipping Policy

Last updated: 30 September 2026

This page is a plain-language summary of how we ship orders placed with us. It is not a substitute for legal advice — if you have a specific legal question, please consult a qualified professional.

Where We Ship

We offer same-day local delivery within Hyderabad and Secunderabad for in-stock items (chargeable), dispatched immediately through app-based parcel services once payment is confirmed. For all other cities, we ship pan-India by courier. WhatsApp +91 93480 66111 to confirm timelines for your pincode before ordering.

Shipping Charges

Standard shipping — ₹200. Expedited shipping — ₹250.

Charges are indicative and negotiable on a case-to-case basis depending on destination, weight and order value. The exact shipping charge is always confirmed with you before your order is dispatched.

Delivery Timelines

Hyderabad & Secunderabad: same-day delivery for in-stock items, dispatched immediately via app-based parcel services, subject to order time.
Other cities in India: typically 2–6 business days by courier, depending on location.
Special-order items: lead time varies — we'll confirm an estimated timeline with you before you order.

Paying for Shipped Orders

For orders shipped outside Hyderabad and Secunderabad, we accept secure online card payments — including credit-card EMI — processed through Pine Labs, along with UPI and bank transfer. Payment is confirmed before your order is dispatched.

Shipping Insurance

Standard courier shipping charges do not include transit insurance. Orders are packed carefully and shipped through established courier partners, and in the event of transit damage or loss, we'll work with you and the courier to resolve it. If you'd like your shipment insured for its full value, let us know before dispatch and we can arrange this for an additional charge.

Order Tracking

Once your order ships, we'll share tracking details with you directly over WhatsApp so you can follow its progress.

Questions About Shipping

WhatsApp +91 93480 66111 or email

Emailparasdigitalsworld@gmail.com

and we'll help directly. See also our Privacy Policy & Terms, including our returns and exchanges policy.

Packaging and Handling

All items shipped from our store are packed in double-corrugated cartons with appropriate void fill. Camera bodies and lenses are individually bubble-wrapped before boxing. Selphy media is packed flat to avoid corner damage in transit.

For high-value shipments (bodies above ₹1,00,000, L-series lenses), we use tamper-evident security tape and photograph the packed parcel before dispatch. We share these photographs with you on WhatsApp before handing the parcel to the courier.

Damage and Loss in Transit

If your shipment arrives with visible external damage, photograph the outer packaging before opening it and share the images with us on WhatsApp before accepting the parcel — or note the damage on the courier's delivery sheet. We will share our dispatch photographs and documentation and assist you in raising a claim with the courier under the courier's terms.

If a shipment is reported lost, we raise a trace with the courier and keep you updated; courier investigations typically take 7–14 working days for domestic shipments.

Returns on Shipped Orders

All sales are final, including shipped orders — we do not offer returns, refunds or exchanges once a product is billed, as set out in our store policies. Please inspect the parcel on delivery and confirm within 24 hours on WhatsApp (+91 93480 66111) — we shall assist.

Dead-on-arrival or defective units are handled as warranty claims through the brand's authorised service network, and we assist with that process for every purchase made from us.